Resolve Bridge

Resolve Minecraft Bridge

Bring your support system directly into Minecraft.

Resolve Minecraft Bridge connects your Paper, Folia, or Fabric server to the Resolve Support System, giving players a seamless way to request help without needing to leave the game.

What It Does

The bridge securely connects your Minecraft server to your existing Resolve setup using a generated API key. Once configured, your server can communicate directly with Resolve and provide an easier support experience for both players and staff.

Features

• Create support tickets directly from Minecraft
• Connect to an existing Resolve server profile
• Select the Minecraft server name configured in your Resolve web panel
• Secure authentication using a generated API key
• Compatible with Paper, Folia, and Fabric
• Available for every Resolve plan
• Simple configuration with no database setup required

Compatibility

| Platform | Type | Configuration Location |
|:–|:–|:–|
| Paper | Plugin | plugins/ResolveMinecraftBridge/config.yml |
| Folia | Plugin | plugins/ResolveMinecraftBridge/config.yml |
| Fabric | Mod | config/ResolveMinecraftBridge/config.yml |

Basic Setup

1. Download the correct file for your server platform.
2. Upload it to your server’s plugins or mods folder.
3. Restart the Minecraft server to generate the configuration file.
4. Open the Minecraft Bridge section of your Resolve web panel.
5. Select your Minecraft server name.
6. Generate an API key and copy it into the bridge configuration.
7. Complete the remaining configuration options and start using Resolve in-game.

[!CAUTION]

Your API key is displayed only once when generated. If it is lost or forgotten, you must generate a new one.

Requirements

• A Minecraft server running a supported Paper, Folia, or Fabric version
• A configured Resolve Support System server
• A Minecraft server entry created in the Resolve web panel
• A valid Resolve Minecraft Bridge API key

About Resolve

Resolve is a Discord-connected support system built to help communities manage tickets, staff communication, knowledge bases, customer support, and more from one centralized platform.

Learn more at resolve-support.com.